Friday, November 03, 2006

A star bathroom extends your brand

To finish the week, let’s look at some bathrooms that I consider outstanding examples of customer experiences. These businesses have extended their brand, beautifully, all the way down the hall into their restroom.


Lulu’s Nail Salon in San Diego shows that even a small bathroom can be lovely.


Rockfish Restaurant in Chandler, AZ continues their zany sense of humor with their bathroom signs.


Maeve Riley clothing in San Diego–a tiny, gilded jewel.


Vagabond Kitchen of the World Restaurant in San Diego serves travel-inspired French/Moroccan cuisine, and the bathroom is a fabulous deep blue retreat.


At Ku De Ta restaurant in Bali, this gorgeous, art-filled hallway has just one function: to take you to the restroom. Four years later, I'm still wowed.

Tip of the day: A notable bathroom doesn’t have to be expensive, but wrapping it into your theme demonstrates your commitment to excellence and attention to detail, which impresses your customers. This leads to word-of-mouth advertising, the most valuable kind of advertising you can ever “buy.”

Don't miss these other Bathroom Blogfest posts:
Maria Palma
on employee handwashing, C.B. Whittemore describes some inspiring bathrooms found in flooring showrooms, Sandra Renshaw on fresh air, Susan Abbbott showcases the fanciest portapotties you've ever seen, Linda Tischler is still standing in line for the ladies' at PopTech, and blogger Bill Kinnon weighs in on coffee shop bathrooms.

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